
Have a question?
Find answers to common questions about our service.
FAQ
What happens when I order a song?
After placing your order, we’ll email you to confirm that production has begun. Within 7 business days, you’ll receive your first version. You can request up to two more variations. Once you confirm your favorite, we’ll publish it across all major platforms — including a lyric video in Youtube, Instagram and Tiktok.
How is the music created?
We use some of the most advanced creative technologies — including AI — to craft a custom song tailored to your input. This allows us to deliver high-quality music in just a few days.
Can I stay anonymous?
Yes. Both the username of the person ordering the song and the username of the person it’s dedicated to are optional. If you choose not to provide them, the song will be published without any public names attached.
Will the price I paid for the song be public?
Yes. The price you paid will be displayed publicly in the song’s description. Your contribution sets a new benchmark in the chain. It becomes part of the legacy.
How long does it take to receive the songs?
You’ll get your first version within 7 business days. If you request additional versions, each one may take up to 5 business days to be delivered.
Will I hear my song before it goes public?
Yes. We’ll send you the track by email, and nothing will be published until you confirm the version you want to release.
Can I ask for revisions or changes?
You can request up to two additional versions, and will be produced based on your feedback.
What if I don’t like any of the three versions?
If none of the three versions satisfy you, we will refund your payment — with a 100€ deduction to compensate the effort of The Hitchain Studio team.
Do I own the song?
No. All rights remain with The Hitchain Studio.
Can I use the song on my social media?
Yes. You’re welcome to share and use the song freely on your platforms. It’s a track we’ve created specifically for you, and you’re encouraged to celebrate and show it.